Deposits & Payments | Cryptex Miner Help Center

Which cryptocurrencies can I deposit?

Cryptex Miner supports deposits in a range of major cryptocurrencies. Currently, you can fund your account with: - Bitcoin (BTC) - Ethereum (ETH) - Litecoin (LTC) - Dogecoin (DOGE) - TRON (TRX) - Kaspa (KAS) - Solana (SOL) - Tether (USDT) – TRC20 & ERC20 networks - USD Coin (USDC) – TRC20 & ERC20 networks ⚠️ Important: Always check which network is listed on your deposit screen. For example, sending USDT-ERC20 to a TRC20 deposit address will result in permanent loss of funds.

Last updated on Aug 20, 2025

How do I fund my account?

Step-by-step guide: 1. Log in to your Cryptex Miner account. 2. From your dashboard, click Add Funds 3. Enter the amount you want to deposit (Min. $10) 4. Select the cryptocurrency you want to deposit with. 5. A unique wallet address will be generated for you. 6. Copy the address and paste it into the withdrawal field of your external wallet or exchange (e.g., Binance, Coinbase, Trust Wallet). 7. Confirm the transaction. 8. Wait for blockchain confirmations (varies by coin). Once the transaction is confirmed, your deposit will appear in your account balance automatically. ✅ Tip: Always copy and paste the address; do not type it manually.

Last updated on Aug 20, 2025

Is there a minimum deposit amount?

Yes. A minimum deposit of $10 is requested. Deposits smaller than the minimum may not be credited and cannot be refunded.

Last updated on Aug 20, 2025

How long do deposits take?

Deposit times depend on the blockchain network: - Bitcoin: ~10–60 minutes (1–6 confirmations). - Ethereum: ~5–15 minutes. - TRON/USDT (TRC20): usually under 5 minutes. - Litecoin/Dogecoin: ~10–20 minutes. - Solana/Kaspa: usually very fast, a few minutes. ✅ You can always track your transaction using the TXID (Transaction ID) in a blockchain explorer. ⚠️ Important: Sending a different amount than indicated can result in delays or loss of funds.

Last updated on Aug 20, 2025

Can I deposit with a credit card or bank transfer?

No. Cryptex Miner currently supports crypto deposits only. This ensures: - Faster deposits. - Lower processing fees. - No reliance on banks or intermediaries. If you don’t yet own crypto, you can buy it from an exchange (e.g., Binance, Coinbase, Kraken) and transfer it to your Cryptex deposit address.

Last updated on Aug 20, 2025

Why hasn’t my deposit shown up?

Possible reasons: 1. Network delay: Blockchain confirmations can take longer during high traffic. 2. Wrong coin or network: Sending USDT-ERC20 to a TRC20 address will not credit. 3. Insufficient confirmations: Check your TXID in a block explorer. 4. Deposit below minimum: Tiny deposits may not credit. 5. Exchange withdrawal delay: Some exchanges process withdrawals in batches. ✅ What to do: - Check the TXID in a blockchain explorer. - Verify the coin and network used. - Wait a bit longer if still unconfirmed. - If confirmed but not showing after an hour, contact support with the TXID.

Last updated on Aug 20, 2025

Can I cancel a deposit after sending?

No. Once a transaction is sent on the blockchain, it cannot be reversed. That’s why it’s critical to: - Double-check the coin and network. - Copy the deposit address exactly. - Confirm that your withdrawal platform supports the chosen coin/network. ⚠️ Cryptex Miner cannot recover funds sent to the wrong coin or network. Always verify before sending.

Last updated on Aug 20, 2025