Home Deposits & Payments Why hasn’t my deposit shown up?

Why hasn’t my deposit shown up?

Possible reasons:

  1. Network delay: Blockchain confirmations can take longer during high traffic.

  2. Wrong coin or network: Sending USDT-ERC20 to a TRC20 address will not credit.

  3. Insufficient confirmations: Check your TXID in a block explorer.

  4. Deposit below minimum: Tiny deposits may not credit.

  5. Exchange withdrawal delay: Some exchanges process withdrawals in batches.

✅ What to do:

  • Check the TXID in a blockchain explorer.

  • Verify the coin and network used.

  • Wait a bit longer if still unconfirmed.

  • If confirmed but not showing after an hour, contact support with the TXID.